Archives: Services

Description.

Laptop And Desktop Support

Do you have a PC that slowly boots? Constantly get crashed? Is not functioning properly? Its very frustrating, isn’t it?. Well, we at tech-support can help you out with all the major and minor issues with your laptop and desktop.
There is no need to be frustrated and bear the malfunctioning device. You can simply get your problems solved by calling Tech-support.

Our desktop support services include an extensive range of solutions including desktop checkup, software install/uninstall, cleanup, PC maintenance, crash fixes and virus removal, 
Various challenges like PC viruses, criminal hackers, system bugs, and human errors all present a need to have your pc checked up so that it can run smoothly and is prepared for a long run. Tech-support is there for you always 24*7 to provide you with technical support for anything you need.
Specialists at tech-support ensure that your computer systems are up to date with the latest safety standards and operate in an efficient manner. tech-support also offers computer performance consultation, Laptop support, help with updating software, all round online security, and all other general problem solving. 
We enhance a system’s overall output. Further we not only optimize it but we take care of your laptop and desktop for the long run. Chose tech-support for swift and effective technical solutions from the experts and get Instant solutions for optimization of your desktop or laptop, software applications, virus, malware, ransom ware, windows firewall, network  connectivity, computer drivers, computer speed, computer devices such as mouse, keyboard and printer and other issues.
Lets take a glance at the services we provide,

-Audio Video issues with your laptop – audio video drivers and hardware

-Booting Issues – Star time and load time fix

-Driver updates – Updating various drivers (sound, network etc.)

Laptop optimization – clean up of residual and unnecessary files

Virus and malware removal – detection and removal of malicious content

Operating system – Problems with the OS of the system

Optimization of laptops, desktops and netbooks – Wide range of products are covered

PC Optimization desktop support – Support for complex issues

Software installation – Application install, uninstall and activation

In case you face any of the above problems just give tech-support a call tell us your problem and just sit back and relax, Certified experts will perform professional tests on your system and fix all the issues and make your computer new again!

Call us and we will help you in resolving the issue you have been facing with your computer hardware, printer support, computer software and its applications.

Our tech-support team performs a three sixty degree test on your system to ensure a secure and fast desktop and laptop by clearing out junk and unnecessary files, update software, clean up registry files and operating system fix, etc. and hence optimize your PC for high speed and flawless performance. 

Computer solutions from the team of experts at tech-support for your Laptop and Desktop can be obtained 24x 7 365 days a year. For any problems with your computer, call the professional team of certified technicians.

 

Onsite Support

Do you need help setting up, repairing and updating your system at your residence? Well, look no more, tech support will provide you assistance at your doorstep. A tech support team will provide you with their services at the convenience of your home.
We provide Onsite PC Support services. We have a team of talented technicians who are experts in installing, managing, troubleshooting, updating and repairing computers. Every individual is technically trained before being commissioned for work. Tech support team is arduous and is always motivated to help you resolve the problems related to your system. The team is very polite and has never kept the customers unsatisfied. You are bound to get the best service from tech support.

We provide expert solutions for-
1: Malware and virus removal

2: Antivirus installation
3: Laptop and Desktop support
4: Antivirus software update
5: Malware and virus detection
6: Web Based Support
7: OS updates
8: Network and Server Support
9: Printer Support
10: All other requirements regarding the computer hardware or software.

If you are not a computer nerd and you don’t have technical knowledge to troubleshoot the system then any issue with your system can potentially irritate you and in some cases it may end up in system failure. There is no need to be frustrated with PC problems anymore as tech support is at your service. Our professional team will provide you with expert assistance. You should always keep your important files backed up in an external hard drive so that if the system suffers from system failure you do not lose those critical files. Also, from time to time you must carry out health check up of your system and monitor any changes to its system speed and network speed.

There are many tech support companies online, which are providing solutions for PC’s remotely, as well as onsite, but our team of techies stands out among the whole lot. We are the most reliable, trained and experienced team. Our personnel is specially trained to tackle the day to day needs and provide a better and more economical fix to any problem which crops up with a computer.

The process of availing tech support is very easy and the solution to your problems is just a phone call away. The customer relationship specialists are at your service.
You can instantly call our helpline number whenever you need tech support, thereafter you will be connected with one of our technical expert who will understand the exact details of the problem being faced by you and he/she will explain our services to you, which would include the solution to the problem and the probable procedure.

To optimize your system, special tools are used by our team. Tech support team is patient, polite, attentive and capable of handling various tech issues. Customer satisfaction is our ultimate goal. We increase your PC’s performance and increase your work’s efficiency. The problems with your computer are guaranteed a fix when tech support team works on it.

Network And Server Support

Have you been facing frequent problems with the network connectivity and server connection? If you are not a computer geek then this situation might be very problematic. From time to time some issues are bound to happen in your system, after all its a machine but It’s uncommon if it has issues which persist and come back again and again to frustrate you. Well, there is not need to bear the malfunctioning machine. We are in the age of internet and modernity today, you can get your fix online, just by a call to us. It might have been the case in 1990’s that you would have to go to a repair shop to get a fix done but now everything is thankfully online and easy. Tech support experts are there to help you out while you’re at your home. Network and Server support can be carried out by remote access.

If you facing a problem opening a website or some other content online, you might face an error message “Server Not Found”.

There can be a number of factors which are preventing you from gaining access to a website, it might be because of a relatively harmless server error or it can even be due to a malicious software running on your system without your content which is blocking your access to the internet.
Further it might be a problem with your browser, it might be a possibility that you were able to use your browser flawlessly before an update came and you updated the browser, your computer’s in built firewall or other security software such as antivirus software, anti-spyware, anti-adware programs etc. are likely preventing you from  connecting to the Internet. Some Internet security programs can block Internet access even if you disable them.
One solution is to block the system’s firewall but that might not be the safest option due to a constant threat by hackers, you can even removing the browser from the list of trusted software and then add it back.

It can even be a problem with the router that you are using.
We have special technicians who easily understand your concerns and the problems which you are facing and consult you accordingly.
In case you are facing such issue and looking out for a quick fix to the problem give tech support a call and they will ensure that you are assisted by an expert in network connectivity so that your system can be fixed.

Online Network and Server support is a method of providing technical support though the internet with remote access to a computer. The same procedure is followed by big organizations as it saves considerable amount of time. The remote computers used by a technician will be situated in a different location. Specialized software will be at your disposal to connect and diagnose your system for errors .. All that is needed is an internet connection.

You are assured to get the best support from the expert team at tech support. With skilled technicians we strive for giving the customer 100% satisfaction with our services.

Web-Base-Support

A good web based technical support platform should be safe, trusted, secure, efficient and economical. A perfect technician must be able to understand the exact need of the customer and must be able to guide the customer in the best and fastest way possible and that’s why it is very important to find a tech-support online platform that can fulfill the needs in the best possible way. 
Technical assistance 24×7, 365 days is offered exclusively by tech-support. The experts are always online round the clock to provide you web based technical support for a wide array of needs which include desktop checkup, software install/uninstall, cleanup, PC maintenance, crash fixes and virus removal and
wireless networking. To get your problems resolved promptly and effectively you just have to call us. You need help while troubleshooting the system, or setting up your PC or network an expert team of tech-support professionals are at your service. 
Everything has an up side and a down side to it, internet has propelled us to greater heights and has enabled us to do a lot more things which we used to do earlier in the day but it has also exposed us to invisible threats, the digital data and online presence is at a constant threat from hackers who are constantly trying to sabotage a system for their criminal reasons this requires help from technical experts who are specially trained in order to wade off such threats and prevent their customers against such malicious threats.
These threats comprise virus attacks, malware, Trojans, spyware and malware. Data requires to be safeguarded irrespective of whether it is personal or professional. For this purpose opting for a reliable data backup solution is necessary.
Web based online support is considered more efficient than going to a repair shop. During an online repair session, with wireless remote control we would fix your system under your watch, hence there is no privacy issue, all your data is safe plus it saves the time and the expenses of physically going to a technical store and getting your stuff checked out. Online computer repair is now trusted and efficient service which is prevalent in the whole wide world.

To avail of this service from the experts all one has to do is to call us and contact the techies directly. You will be explained about the exact trouble you may be facing and its solution. 
We provide Laptop and desktop support, We provide online network and wireless support, antivirus installation, malware detection and removal, printer and other hardware support etc. Tech support also provides technical support which bolsters the safety of you computer by installing anti – malware and performing computer scans.
You can be assured of the highest quality tech service for any trouble that you face while using your personal computer. Anytime you need us to install or uninstall a software application or troubleshoot and cleanup your PC contact us and you are guaranteed outstanding service every time so call us to get your problems solved.



OS Support

An operating system or as we call it OS runs programs and apps and works as a medium of communication between a user and the computer. In case there are some issues with your OS this might cause hindrance in the smooth use of your PC and might as well cause it to crash. The team of experts at tech support are there always for you to help you out in such a scenario. A specialized team of experts is always at your disposal to support you for Microsoft Windows OS, Apple OS, Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10 and much more.
 
Issues related to the Operating system of the computer that may be either related to problems in browsing, hardware compatibility issues and software errors are promptly resolved by the team of experts. Different PCs, laptops, Smartphones have different operating systems, PCs have windows or MAC OS, whereas an Iphone as Ios and Android phones have android OS, these are required to be taken care of as per the latest technological standards available online.

A few reasons which might be causing your OS to malfunction are –

1). Computer hard disk failures – A number of factors can be responsible for this one being the attack by a malicious software.


2). Computer hard disk not supported – This unexpected error can be caused from external or internal damage to the hard disk


3). Computer operating system gets problems – These problems are potentially harmful for your system.


4). Set PC hard disks incorrectly – When there are multiple hard disks used on the same computer


5). Computer hard disk – When not properly partitioned. 



Your laptop may be of any brand like Dell, Panasonic, Compaq, HP, Samsung, Acer, Toshiba or Mac, our team of tech support specialists can fix it in no time, efficiently and economically. If support for your PC or Smartphone regarding operating system is required by you, then you can simply call us and our expert team will immediately understand your requirement and fix it. Initially your PC will be examined for errors using remote assistance and accordingly suggest a solution. Out team will help you resolve the problems faced by you while using any device laptop, desktop, tablet etc having different OS. Remote access ensures safety, privacy and swiftness of the whole operation, and above all its economical as well.

Further lets take a look at what an Operating System(OS) support consists of-


Solutions for problems while online browsing

Driver Error Solution
Software start-up errors, Install/Uninstall and activation errors

Speedy resolution for Android, iPhone iOS errors

All Operating systems are covered
Experienced professionals at your disposal to save your time and money


We offer all round help, Our technicians will also help you update an out of date operating system. An out dated operating system causes your device to slow down and cause unnecessary problems like getting hanged and frequently crashing. This update doesn’t affect your data which is completely secure and privacy is maintained. Simply give a call to tech support and you will get desired help to fix your desktop, laptop, printer, hardware etc.



 

Software Installation

Software installation error is a frustrating problem that sometimes is faced by us when we try to install a software on out system,
This might be happening because of the following reasons,
1: This computer does not meet the basic requirements for installing the software.

2: The driver and the OS version are mismatched. 
3: Presence of a wrong driver.
For Example: we cannot install a 64-bit driver on a 32-bit Operation System.

4: Missing of a graphic card

To perform a software download and installation, your device must be connected to a good and uninterrupted connection to the Internet. If for some reason this connection is unreliable, or an unexpected outage exists, your device might not be able to download and install the software. If this happens, you will see an on-screen error message, there is no need to panic when you see such an error message. We’ve got you covered, give us a call and we’ll help you out.
Software are downloaded millions of times daily by people all over the world, scanning is done for these software and there is a chance that the software may not run successfully on a system. Daily updates are released for the software for which there might arise a need for special technical support.
To gain access to your network and the internet, you will have to connect to a router which may also be referred to as a WIFI, wireless access point or modem. In some cases, an internet service provider (ISP) provides its customers a single device that includes a cable modem and a router.

If even after taking all the basic but necessary measures and checking all the drivers the problem still persists then  your computer can be a sitting duck to unnecessary risks.

There is no need to panic if you are stuck in such a situation, just quickly give a call to the tech support experts who are specially trained over the years to tackle such problems and have been doing it day in day out. The tech support experts will help you in fixing the software installation problem online. The experienced team can easily detect the root cause of the problem and guide you accordingly in the best and most efficient way. The team will remotely access your system as per your consent and go into the depth of the problem, which is causing failure of software installation.

The courses of action taken by our team is instantly fixing software update errors and automate the windows update if the client requires that.

Tech support fact-
One of the most common software installation error our team fixes is When you try to install software from the unsafe internet websites, or by using the Automatic Updates feature of software, you might get a message that displays that the update or the updates were not installed successfully. We have helped many clients and have assisted them in fixing the software installation errors.

 

Malware and Virus Removal

Malicious softwares/ are constructed with an intent to intrude a computer user’s sytem. It can potentially harm the system in various ways that include spyware, deleting/gathering sensitive information, altering and seizing core computing functions. It keeps a continuous record of an operator’s computer usage. A malware analysis is an elemental step for diagnosing the malicious functions. A code analysis includes dissection of a binary file (reverse engineering) Dissemblers such as IDA, Radare2. Virtual systems can also be cleared by dynamic malware analysis. This includes the use of debuggers like OllyDbg, WinDbg.

For example In recent times due to networking infrastructure advancements every user is connected to a network which makes them highly vulnerable to a malware injection. Ransomwares like “Cryptolocker Encrypt” can take advantage of the network security vulnerabilities. In this an attacker can use it to Encrypt and system and decrypt it only by making a payment

When your computer gets infected by malware, viruses, and trojan horses it is necessary to get your system quarantined.
Even if you take all the security measures and follow all the cyber security guidelines, your system is always at risk of malware attacks and needs additional prevention. 
What is malware? 
Malware is a malicious code which gets downloaded to your system without your consent and knowledge. All your online activities can easily be tracked once its clandestinely installed on your system, you can be sent unauthorised ads and the threat of data loss is always looming. Everything including passwords, financial information, personal data is at a grave risk of being stolen and misused or held hostage.

Malware removal
Ensuring secure and safely functioning servers and PCs, free of all infected software and preventing them from being jeopardized, is a top priority for any company or a business.
We know that early detection of a disease increases the chances of prevention, similarly its better if a malware is detected early and properly dealt with.


A specialized team at tech support helps you in detection, prevention and removal of the malicious software and harmful virus.

Although a virus attack is a grave situation but for our customers there is no need to panic if you are stuck in such a situation, just quickly give a call to the tech support experts who are specially trained over the years to tackle such problems and have been doing it on a daily basis. They are prepared for all possible scenarios and have got your back. The tech support experts will help you in fixing the software installation problem online. You can rely on us and we will not let you down. The experienced team will detect the malicious content and will put the nip in the bud and won’t let the virus spread in your system. The team will remotely access your system as per your consent and go into the depth of the problem, which is causing failure of software installation. This ensures that you can monitor the steps taken by the tech support team and feel assured about their technical expertise.

 

Printer Support

Facing any issue while installing a printer? While running the printer? Facing problems with installing printer software? An issue with the ink? Give a call to tech support and we will provide you with a solution to the problem.
The best part with tech support is that there is no need to leave the comfort of your own house to receive technical support from us, we provide you with remote online support so you can get the fix for printer malfunction from wherever you are. Our team of experienced professionals are there to help you out with your needs.

Daily we get several calls about a printer not working properly, well yes printer is a delicate machine and requires special care in order to run flawlessly. It can be extremely frustrating when a printer shuts down and you have to take an important print out and that is why our team is quick to help and patiently understand the problem you’re facing when you use a printer. Your call will be answered instantly whenever you call us regarding any problem faced by you. Our team will not only fix the printer but also make sure that the problem doesn’t persist and even give you guidelines according to the printer brand and special requirements. Anytime you need advise for printer support and speak with an experienced tech support executive who will help you out.

The team maintains highest standards of work and are well versed with all of the leading brands and have the technical know-how of the printer that you are using. Trained tech support team is quite experienced in dealing with faulty printers. Be it Epson, HP or any other big brand manufacturing a printer, be it a problem with the device hardware, software installation, printer driver installation or cartridge, Call us and get your issue resolved by a team of highly skilled professionals.

This gets more painful if you are a frequent computer user. Sometimes there might be an issue with the drivers which might need and update or you might face an issue with the installation of the software which is provided along with the printer and is necessary to carry out the printing operation . These days’ portable devices such as phones, tablets and laptops are able to connect to a wireless printer and take print outs at will.

Epson, HP etc. are some of the famous printer brands. We can use printers of various shapes and sizes, having cartridge of different quality, being refillable and non refillable.

Wireless printer is basically a printer and hence So it’s obvious that it may face the same technical issues. Time is key when it comes to printing, some printers due to some hardware or software problem might not print satisfactorily.

Professional technicians must do printer maintenance and support. You are advised not to hand your device over to unauthorized technicians. They may either damage or steal your printer or make the matter even worse.

 

Antivirus

An Antivirus software is a program that has a specific design and it scans, detects, prevents and quarantines software viruses and other malicious elements like worms, trojans, adware etc.

An Antivirus is a critical tool for a user to have installed on their system and keep it up-to-date because if a computer which lacks the protection from an Anti-Virus software can get hacked/infected as soon as its connected to an internet source. The risk is always present, having an anti-virus doesn’t guarantee safety, one has to keep up with the new trends. Anti-virus software developers are constantly updating their detection and Virus removal tools to deal thousands of fresh softwares of malware created almost daily.

An Antivirus is offered by many different software development companies, following are some fundamental functions which an antivirus must perform

-Scan all or selected files or directories in a system for any malware or known virus.
-Block viruses, spyware, Adwares, ransomware & other malware
-Allow the user to schedule scans and also to automatically run as per the need
-Block unsafe web-links, download files, and attachments in email
-Allow the user to start a scan of a specific type of a USB, Hard disk and a storage device of any type

-Remove any code detected which is malicious in nature and has been installed on the system without the user’s consent 
–Notify the user about any infection and ask the user to clean the file.

-Constantly monitor and display the health of the computer.

Quite literally a million malware, posing an equal number of new threats are discovered by coders on a daily basis. Criminals and attackers write and distribute malware.
Mostly sensitive information such as credit card number, financial details of bank, family details, personal data such as photo and video files are at a constant risk of being targeted by these criminals. Employees of antivirus companies work long hours coding and ensuring that client’s PC is kept safe from the onslaught.
Among the wide variety of viruses existing online, there are some particularly tricky and sophisticated ones. Instead of heading directly to their target, they first nullify the protection of your computer by blocking your antivirus, then freely exploit your operating system and in some cases stay there a long time potentially stealing your data and spying on you.
With banking information, integrated emails and even sensitive information about one person and lot of personal information is stored on your system phone. Some believe that an unprotected device will leave people susceptible to an assault by malicious viruses.

You must always make sure that you have the best and up-to-date anti-virus software installed on your system to protect the computers, laptops, tablets, smartphones or any other digital device.
Latest Anti-virus software now include real time security notifications, scanning option for both malware and performance related problems and reporting malicious downloads. With cutting-edge anti-virus software installed on your PC that prevents and removes viruses, you should be assured that you, your family and your company are always protected against the looming cyber threats.


Antivirus Error

An antivirus, being a software itself is susceptible to damage and may malfunction.
No matter how good you treat your computer there will be something that goes wrong that is beyond your control and you never know which area of the system is affected.
Sometimes it might be a problem with the actual operating system or it might even be a problem with some of the third-party software or external downloads that are installed on there.
If an antivirus isn’t working in its designated manner then this exposes your PC to external threats from the millions of malicious contents and malicious websites.
Most of the systems nowadays have anti-virus software or virus protection mechanism pre-installed, yet this is not a guaranteed assurance that your computer is 100% secure from alien software that can potentially damage your computer. A regular upgradation is required from time to time to keep your software up to date with the current standards and technology. The team at tech-support helps users with antivirus support.
While installing the application of an antivirus you may face an error due to many reasons, some being the version of antivirus not supporting the system or the operating system not accepting a particular program, or it may be caused by the firewall blocking the install of the software.
Criminals have made malware that is able to disable antivirus software on the system or, if the malware notices that user is going to online to download an antivirus package, it will cause your computer to shut the internet off, preventing you from installing the antidote against this deadly virus.

If your antivirus is turned off this is a serious thing that one must be aware of.

If there is no problem with the validity of the antivirus installed on the system, meaning that there is no issue with the trial version, then the virus can be removed from the computer. 
Necessary steps must be taken soon is an antivirus is showing an error message.

It is important to try to get your antivirus working as soon as possible.
The team of specialists at tech-support can be contacted for the same.

Software that might have a lot of issues is the antivirus that you have installed on the computer.

It is very hard for you to know the cause of the error from your end and may require technical advice from tech-support.

It can be just an issue in the machine or it can be a dangerous malicious virus that has infected your computer.
One of the problems that you could have is that the software might be malfunctioning.

Something, which can be an external download or file, might have changed in the configuration without your knowledge.

Most likely this is happening because you had a trial version of the antivirus running and until you either purchase the full version or uninstall it and put a different antivirus solution on the machine it might display an error.

This is the most likely problem if an antivirus that worked one day and then the other day it suddenly stopped working and started displaying an error message constantly.
Experts at tech-support can help you with the procedure of uninstalling the old one and installing a newly enhanced antivirus software.


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